We combine detergent and steam extraction. A rotary shampoo machine is used to remove deep-seated soiling from extremely dirty carpets. After that, the soil and detergent are subsequently removed using the steam extraction device. Every reputable carpet cleaner advises this approach.

King Carpet Cleaning, MA, does not handle refunds. If our client is dissatisfied with the service, we make it right by returning to reclean and taking care of the missing places.

We offer a warranty on our quality control. Call us within 36 hours if there is any aspect of the work we did with which you are not happy. We’ll take care of it immediately and return when convenient for you. We request that we be allowed to address any issues within 24 hours of your informing us.

Our business uses environmentally friendly cleaning products that are just as effective as their conventional equivalents because we think maintaining a clean home need not harm mother earth.

The goal is to use the same cleaning staff consistently. Occasionally, a team member may change because of illness, leave of absence, or personnel changes. Our team leader’s responsibility is to become familiar with your home, get to know it, and teach the other team members how to provide the level of service you need.

It is advisable to avoid the carpet for the first five hours or more until it is completely dry. If you must walk on it, put on some socks or slippers. It lessens the chance of the pile being crushed and re-soiling.

Yes. The best insurance is available to us; it covers the services, our employees, and us, as well as liability, crime, and employee accidents. Even a certificate proving our insurance is available upon request.

We urge our clients to relocate as much furniture as possible and vacuum immediately before the professionals arrive to prepare for cleaning.